It is not often that I give testimonials, but I want to express my appreciation for your efforts in setting up our merchant account. As you know, I corresponded with several companies before deciding to go with Cut Merchant Fees and have been contacted by several since. Obviously rates are a critical part of the final decision, but your knowledge of the credit card industry, your patience and follow-up of my many requests and the customer service of your co-workers definitely “tipped the scale” to CBS. This decision has been nothing but reinforced by the timely attention and correction of the small issues since signing with you. Everything agreed upon is what we are receiving. Thank you. Thank you. Thank you.
We are a high-volume internet reseller of specialized computer equipment that our customers use for computer video, special effects, and animation. Since 1987, our charge card processing was completed through US Bank and Nova, and I was accustomed to receiving many solicitations from other processing companies who wanted our business during that time. For some reason, the call from Cut Merchant Fees attracted my attention, and I was rather soon convinced of deserving better rates, and even more importantly, better SERVICE, from the friendly, personable, professional staff at Cut Merchant Fees. To date, I have not been disappointed. Prompt return phone calls, assistance via email, a “dedicated” representative to turn to, “heads up” monitoring of our online transactions, personal “walk throughs” and help with online software, and assistance with complicated chargebacks are just SOME of the specific ways in which Century Business Solution’s personnel have been true to their word.
I would be remiss to not sending you a note of thanks for the outstanding service Cut Merchant Fees has provided to our company. You have been processing our credit card sales for the past 20 months and you have exceeded your commitment. You indicated to me a savings amount we would realize each month, and we exceeded your estimate! I would gladly recommend your services to anyone.